Virtual Front Office & Patient Access Support
Administrative support for the routine coordination, communication and follow-up work surrounding patient access.
Discuss this workflow →Maono HealthCare Solutions provides clearly defined, non-clinical administrative support for small and growing U.S. healthcare practices — delivered through documented workflows, supervised teams and client-approved systems.
Service scope is agreed with each client and delivered through approved systems, documented processes and defined escalation pathways.
Administrative support for the routine coordination, communication and follow-up work surrounding patient access.
Discuss this workflow →Administrative verification support to help practices capture available payer information and identify exceptions requiring follow-up.
Discuss this workflow →Structured administrative support for preparation, submission, tracking and follow-up of authorization requests.
Discuss this workflow →Administrative billing support using codes supplied or approved by the client or an appropriately qualified coding professional.
Discuss this workflow →Administrative follow-up designed to improve visibility around denials, outstanding balances and payer responses.
Discuss this workflow →Project-based administrative support for document collection, application preparation and payer follow-up.
Discuss this workflow →Tell us where your practice is experiencing delays, backlogs or follow-up gaps. We can discuss the workflow, clarify the service boundary and determine an appropriate starting model.